Terms of Service

About these Terms

These Terms of Service ("Terms") govern your access to and use of the NotaryX electronic signing platform ("Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

Our processing of personal data is described in our Privacy Policy.

Who we are

NotaryX is a trade name of Yepyr B.V., a company registered in the Netherlands. Yepyr B.V. operates the NotaryX platform under this trade name.

Address: Stadionstraat 11 C11, 4815 NC Breda, Noord-Brabant, The Netherlands
Chamber of Commerce (KvK): 93769792
VAT number: NL866521641B01
DUNS: 965507505
Phone: +31 76 833 0102 (also available via WhatsApp)

Eligibility and accounts

To use the Service, you must:

Be at least 18 years old or have reached the age of legal majority in your jurisdiction
Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us promptly of any unauthorised access to your account

You are responsible for all activity that occurs under your account. We may introduce additional authentication measures (such as two-factor authentication) in the future to enhance account security.

The Service

NotaryX provides an electronic signing platform that enables you to upload documents, define signature fields, invite signers, and generate signed documents with associated evidence records. The Service is designed to facilitate electronic signing workflows and to maintain records that support the integrity of the signing process.

NotaryX does not provide legal advice. We do not guarantee that electronic signatures created using the Service will be legally valid or enforceable in any particular jurisdiction or for any particular purpose. You are responsible for determining whether electronic signatures are appropriate for your use case.

Sign requests and evidence records

When you create a sign request, the Service processes your document, delivers signing invitations to the parties you designate, collects signatures and other field inputs, and generates a final signed document along with an evidence package.

Evidence records may include timestamps, IP addresses, user agent information, and cryptographic hashes. These records are intended to support the integrity and non-repudiation of the signing process. Evidence records are retained in accordance with our data retention practices.

Customer content

You retain ownership of all documents, data, and other content that you upload to the Service ("Customer Content"). By uploading Customer Content, you grant NotaryX a limited, non-exclusive, revocable licence to:

Host, store, and process Customer Content to provide the Service
Generate final signed documents and evidence packages
Perform compliance, audit, and support functions within the Service

NotaryX does not claim ownership of Customer Content. This licence is limited to what is necessary to provide the Service and terminates when your Customer Content is deleted from our systems.

You are responsible for ensuring that you have the necessary rights to upload and process Customer Content through the Service, and that such content does not violate applicable laws or the rights of third parties.

Acceptable use

You agree not to use the Service to:

Upload, transmit, or process any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
Violate any applicable laws or regulations
Infringe the intellectual property rights or privacy rights of others
Transmit malware, viruses, or other harmful code
Attempt to gain unauthorised access to the Service or its systems
Interfere with or disrupt the Service or servers
Use the Service for fraudulent purposes or to facilitate fraud
Circumvent any access controls or usage limits

We reserve the right to suspend or terminate your access to the Service if we reasonably believe you have violated these acceptable use provisions.

Fees, billing, and payment

Access to certain features of the Service requires a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees.

Billing

Subscriptions are billed in advance on a monthly basis unless otherwise agreed. All prices are displayed excluding VAT unless stated otherwise. VAT will be applied where required by law.

Payment

Payments are processed by Mollie B.V. (Netherlands). By paying, you authorize us and Mollie to process the transaction and, where applicable, recurring payment mandates. You agree to provide accurate billing information and keep it up to date.

Non-payment

If payment fails or is not received, we may suspend access to the Service until payment is made. Continued non-payment may result in termination of your account.

Refunds

Fees are generally non-refundable, except where required by applicable law or as otherwise stated in these Terms.

Price changes

We may change our prices from time to time. Price changes will be communicated in advance and will apply to subsequent billing periods.

Trials and plan limits

We may offer free tiers or trial periods with limited functionality or usage caps. Free tiers and trials are provided as-is and may be modified or discontinued at any time. Usage beyond plan limits may require upgrading to a higher tier.

Availability, maintenance, and changes

Availability

We aim to maintain reasonable availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Maintenance

We may perform scheduled or emergency maintenance that temporarily affects access to the Service. Where practicable, we will provide advance notice of scheduled maintenance.

Changes to the Service

We may modify, update, or discontinue features of the Service from time to time. We will endeavour to provide notice of material changes that significantly affect your use of the Service.

Intellectual property

Platform IP

The NotaryX platform, including its software, design, trademarks, and all related intellectual property, is owned by YEPYR Holding B.V. Yepyr B.V. operates the Service under licence. Nothing in these Terms grants you any rights to our intellectual property except the limited right to use the Service as described herein.

Customer Content

As stated above, you retain ownership of your Customer Content. NotaryX does not acquire any ownership rights in Customer Content.

Feedback

If you provide suggestions, ideas, or feedback about the Service, we may use such feedback without obligation to you.

Confidentiality

We treat Customer Content and account information as confidential. We will not disclose your confidential information to third parties except as necessary to provide the Service, as required by law, or with your consent. Our obligations regarding personal data are described in our Privacy Policy.

Third-party services

The Service relies on third-party service providers for infrastructure, payments, and other functions:

UpCloud (Finland) — Infrastructure and hosting in the EU
Mollie (Netherlands) — Payment processing
Moneybird (Netherlands) — Invoicing and accounting
Microsoft 365 — Administrative operations

Your use of the Service is also subject to the terms of these third-party providers where applicable (including Mollie's payment terms for selected payment methods). We select providers that align with our commitment to EU data handling, but we are not responsible for the acts or omissions of third parties.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be error-free, secure, or uninterrupted, or that it will meet your specific requirements. We do not make any representations regarding the legal validity or enforceability of electronic signatures in any jurisdiction.

Limitation of liability

To the maximum extent permitted by applicable law, NotaryX and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to these Terms or the Service.

Our total aggregate liability for any claims arising out of or related to these Terms or the Service shall be limited to the amounts you have paid to us in the twelve (12) months preceding the claim, or one hundred euros (€100), whichever is greater.

These limitations do not apply to liability that cannot be excluded or limited under applicable law, including liability for fraud or wilful misconduct.

Indemnity

You agree to indemnify and hold harmless NotaryX and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Service, your Customer Content, or your violation of these Terms.

Termination

Termination by you

You may close your account at any time through the Service or by contacting us. Upon termination, your right to use the Service ceases.

Termination by us

We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or if we discontinue the Service. Where practicable, we will provide notice before termination.

Effect of termination

Upon termination, provisions of these Terms that by their nature should survive will continue to apply, including sections on intellectual property, disclaimers, limitation of liability, and governing law.

Data retention and deletion

Upon account termination, we retain your data for a grace period (generally 30 days) to allow for recovery from accidental cancellation or to address billing matters. After the grace period, your Customer Content and associated data are deleted in accordance with our data retention practices.

Deleted data may persist in backups for a limited period (generally up to 8 weeks for weekly backups) until those backups expire. We are not obligated to retain or provide copies of your data after deletion.

Governing law and disputes

These Terms are governed by the laws of the Netherlands. Any disputes arising out of or relating to these Terms or the Service shall be subject to the jurisdiction of the competent courts in the Netherlands.

Before initiating formal proceedings, we encourage you to contact us to attempt to resolve any dispute informally.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the version number and date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.